Privacy Policy

Information We Collect

• Contact information such as your name, email address, phone number, and shipping details.
• Payment and transaction information required to process your purchase.
• Order history, products purchased, and customer service communications.
• Information you voluntarily provide when contacting us or submitting a form.
• Technical information such as your IP address, browser, device type, and website activity.

How We Collect Information

We may receive information directly from you when you browse our website, create an account, complete a purchase, subscribe to communications, or contact FLAGS CLUB support.

Certain information may also be collected automatically through cookies, pixels, analytics tools, and similar technologies used to operate and improve our website.

• Information provided directly by customers.
• Automatically collected website and device data.
• Information received through service providers and technology partners.

How We Use Your Information

The information we collect may be used for purposes including:

• Processing and fulfilling orders.
• Providing shipping, delivery, returns, and customer support.
• Communicating with you about your purchases or account.
• Improving our website, products, and overall shopping experience.
• Sending promotional communications when permitted and where you have chosen to receive them.
• Detecting, preventing, and addressing fraud, unauthorized activity, or security concerns.
• Meeting applicable legal and regulatory obligations.

When We Share Information

We do not sell your personal information for money. We may share information with selected service providers when necessary to operate our business and provide the services you request.

• Payment processors and financial service providers.
• Shipping carriers and fulfillment partners.
• Website hosting, analytics, and technology providers.
• Marketing and advertising partners where applicable.
• Government authorities or other parties when required by law or to protect our rights.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights can vary based on applicable privacy laws.

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of certain personal information.
• Request a copy or portability of certain information.
• Opt out of certain marketing communications.
• Exercise additional rights available under applicable local law.

Data Retention & Security

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, and comply with applicable legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

International Data Transfers

Because FLAGS CLUB works with technology and service providers that may operate in different countries, your information may be processed or stored outside the country where you live.

Where required, appropriate safeguards may be used for international transfers in accordance with applicable privacy requirements.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to remember preferences, maintain shopping functionality, understand website usage, measure performance, and support relevant marketing activities.

Your browser or device may provide controls that allow you to manage or disable certain cookies. Some website features may not function properly if certain cookies are disabled.

Children's Privacy

FLAGS CLUB is intended for general consumers and is not directed toward children. We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

When changes are made, the revised version will be posted on this page together with an updated revision date.